Frequently Asked Questions

Yes. The following insurance plans are in-network with Pro Fit Health and Wellness:

· AETNA- all plans, Urgent Care, Workers Comp, Medicare Advantage

· Blue Medicare

· BlueCross Blueshield and Anthem

· CIGNA Client Specific Network (CSN)- preferred network for Novant Health Employees

· CompCare Network- Workers Comp

· Coventry (formerly WellPath)- all plans

· Employers Choice Network (ECN)- Workers Comp

· First Health- PPO & Workers Comp

· Healthgram (formerly Primary Physician Care)- PPO

· HealthSpring- Medicare Advantage

· Humana- PPO & Medicare Advantage

· Managed Medicare Plans

· MedCost

· Medicare- (Palmetto & Noviatas)

· Multiplan- PPO

· Private Health Care Systems- POS & PPO

· Provider Select- PPO

· Tricare- (East Prime, Standard and For Life)

· Tricare- (PPN)

· Tricare- (Prime/HMO)

· United Healthcare

· United Healthcare BIND Client Specific Network- preferred network for Novant Health 

Referrals are not required. North Carolina is considered a direct access state for Physical Therapy services, thus, you do not need a physician referral to attend Physical Therapy. If you have Medicare as your primary or secondary insurance, you do not need a referral for your initial visit but will require one for additional visits( unless your existing physician will sign the Plan of Care that we will send out to them). 

Starting March 7, 2022, we have updated out office mask mandate to optional. If special accommodations are needed, please let our team know at the beginning of your visit.